E ISSN: 2583-049X

International Journal of Advanced Multidisciplinary Research and Studies

Volume 3, Issue 2, 2023

Research on Factors Affecting Students' Satisfaction with the Quality of Training Services of Asian International Primary School, Junior High School and High School in Vietnam: High School Level

Author(s): Cao Kim Yen, Nguyen Thi Kieu Nga


The study was conducted to identify the factors of service quality measurement training at the high school level - Asian International School in the HCMC, Vietnam. Accordingly, the model identifies 5 factors including School Image, Teaching Team, Facilities, Curriculum and Support Team with a regression coefficient from large to small that corresponding impact on the satisfaction of students at the high school level is 0.626, 0.416, 0.178, 0.176 and 0.146 respectively. Since then, some administrative implications have been proposed to school leaders to improve training to increase the satisfaction of students at high school - Asian International School.

Keywords: Satisfaction, Quality of Service, Quality of Education, High School

Pages: 27-32

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