Criterion System for Assessing the Quality of Civil Servants: Study at the Northwest Region's Departments of Transport

Over the years, our Party and State have consistently prioritized the development and improvement of public workers in order to enhance cadres' capacity, ethical traits, and working style. Human resource management in general, and civil servant management in particular, is a management activity that encompasses a wide range of activities, including organizing the implementation of the State's regimes and policies for civil servants; arranging, assigning, mobilizing, and transferring work; evaluating; rewarding, disciplining civil servants, etc. Each content has a specific role and is inextricably linked to the others, with evaluation serving as the premise, carrying significant weight, and serving as the foundation for subsequent stages. This article examines the set of criteria for assessing the quality of government officials. Research using secondary data and conduct surveys at the Departments of Transport in the Northwest region. The research results are the basis for the author to propose a system of criteria to evaluate the quality of civil servants and improve the quality of civil servants at the Departments of Transport in the Northwest region.