From Frustration to Innovation: Exploring the Lived Experiences of E-Bike Users on Limited Charging Infrastructure

This abstract summarizes a phenomenological study exploring the lived experiences of electric bike (e-bike) users dealing with limited charging infrastructure. Through purposive sampling, 8 participants were interviewed, revealing three prominent themes. The first theme, "Technical Challenges and Solutions," delves into battery-related issues and coping strategies. Participants shared their stress caused by battery limitations and sensitivity to water, alongside coping strategies and the effectiveness of maintenance routines. The second theme, "Infrastructure and Accessibility," highlights concerns regarding the absence of charging stations and the benefits they offer. Participants expressed worries about inadequate infrastructure while recognizing the important role of charging stations in facilitating e-bike usage. Lastly, "Cost-Effectiveness and Sustainability" highlights participants' perspectives on the economic benefits of e-bikes as sustainable transportation alternatives. This research illuminates the diverse experiences of e-bike users, shedding light on their challenges, adaptations, and aspirations amidst evolving charging infrastructure settings.