Research Model of the Impact of Social Responsibility on Financial Performance in Small and Medium Enterprises in Vietnam

The objective of this study is to build a model to study the impact of corporate social responsibility (CSR) on financial performance in small and medium-sized enterprises in Vietnam. Through the literature review method, the authors conducts an overview of previous research works related to the research topic. The authors searched for previous research projects in large, highly reliable databases. The research results have built a research model showing the relationship between CSR and financial performance in small and medium-sized enterprises in Vietnam through intermediate variables, thereby affecting financial performance of the enterprise. The proposed theoretical model is a system that tests the relationships of the hypotheses, specifically the relationships between: Social responsibility, financial performance, customer satisfaction, reputation and competitive advantage of small and medium enterprises in Vietnam. There are 09 research hypotheses set out to test the relationships between factors in the research model.