Human Resources Development Model in the Business: The Case of Telecommunication Enterprise in Ho Chi Minh City

Human resource development has long been a topic of interest to many businesses and organizations; many governance and operating models have been built and widely deployed in many industries and fields, including telecommunications. Telecommunications enterprises play an important role in the national economy, so it is necessary to encourage the development of telecommunications enterprises in general and to develop human resources for telecommunications enterprises in particular. The paper aims to systematize the theoretical basis as well as identify the factors of the research model for human resource development in telecommunications enterprises in Ho Chi Minh City. The paper mainly uses quantitative research methods with tools such as exploratory factor analysis (EFA), confirmatory factor analysis (CFA) as well as SEM linear structure model. The results of the paper are an important part of the author's research during his PhD studentship at Tra Vinh University.